Shipping Policy
Every Echo & Ink garment is inspected, folded, and packed with intention. Below is everything you need to know about receiving your order.
Processing
Orders are processed within 2-5 business days. Processing begins after order confirmation and payment verification. You will receive a confirmation email once your order is accepted.
Orders placed after 2 PM CST or on weekends or holidays will begin processing the next business day.
Domestic (USA)
Standard Delivery: 4-9 business days
Free standard shipping on all orders.
“A tracking link will be sent to your email as soon as the ink dries on your shipping label.”
Tracking
Once your order is shipped, you will receive an email containing your tracking number and a direct link to monitor your package's journey. Tracking updates may take 24–48 hours to appear after shipment notification.
If you haven't received tracking information within 6 business days of placing your order, please contact our archive team at support@echoandink.shop.
Additional Information
- We ship domestically across the US.
- Delivery times do not include processing time.
- Business days are Monday–Friday, excluding US federal holidays.
- Once shipped, delivery dates are estimates provided by carriers.
Lost or Delayed Packages
Once a package is in the hands of the carrier, Echo & Ink is not liable for delays caused by weather, customs processing, postal strikes, or other unforeseen circumstances. However, we are committed to helping you locate your shipment. If your package has not arrived within 15 business days, please contact us and we will initiate a trace with the carrier.
For questions about your existing order or to request a shipping exception, email our support team at support@echoandink.shop. Our studio responds within 24–48 hours, Monday through Friday.