Privacy Policy
Last Updated: April 2025
Echo & Ink respects your privacy. This policy describes how we collect, use, and protect your personal information when you visit echoandink.shop or interact with our archive.
Information We Collect
When you place an order, sign up for our newsletter, or contact our archive team, we may collect the following information:
- Name, email address, shipping address, and phone number
- Payment information (processed securely through Shopify Payments)
- Order history and product preferences
- IP address, browser type, and device information
- Communication preferences and email engagement data
How We Use Your Information
Your information helps us operate our archive and provide a seamless experience. Specifically, we use your data to:
- Process and fulfill your orders, including shipping and payment confirmation
- Communicate with you about order status, returns, and customer support
- Send you archival updates, new collection releases, and studio notes (only if you opt in)
- Improve our website, product offerings, and customer experience
- Detect and prevent fraud or unauthorized transactions
- Comply with legal obligations and enforce our terms of service
Sharing Your Information
Echo & Ink does not sell, trade, or rent your personal information to third parties. We share your data only with trusted service providers who help us operate our business, including:
- Shopify (our e-commerce platform)
- Payment processors (Stripe, PayPal, Shop Pay)
- Shipping carriers (USPS, UPS, DHL, FedEx)
- Email service providers for newsletter distribution
These partners are contractually obligated to protect your information and may only use it for the specific services they provide to Echo & Ink.
Data Security
We implement industry-standard security measures to protect your information. All transactions are encrypted using SSL technology. While no method of transmission over the internet is 100% secure, we continuously update our security protocols to safeguard your data.
We implement industry-standard security measures to protect your information. All transactions are encrypted using SSL technology. While no method of transmission over the internet is 100% secure, we continuously update our security protocols to safeguard your data.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
Access
Request a copy of the personal data we hold about you.
Correction
Request corrections to inaccurate or incomplete information.
Deletion
Request deletion of your personal information, subject to legal obligations.
Opt-Out
Unsubscribe from marketing emails at any time using the link in our emails.
Cookies & Tracking
Echo & Ink uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, analyze site traffic, and personalize content. You may disable cookies through your browser settings, though this may affect certain website features.
We use the following types of cookies:
- Essential cookies: Required for cart functionality and checkout
- Analytics cookies: Help us understand how visitors interact with our site
- Functional cookies: Remember your preferences and login status
Third-Party Links
Our website may contain links to external sites, including social media platforms and payment gateways. Echo & Ink is not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Echo & Ink does not knowingly collect personal information from individuals under the age of 16. If you believe a minor has provided us with personal information, please contact us immediately, and we will take steps to delete that information.
International Data Transfers
Echo & Ink operates from the United States. If you place an order from outside the US, your information may be transferred to and processed in the US. By using our website, you consent to this transfer. We take appropriate measures to ensure your data remains protected in accordance with this privacy policy.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The revised policy will be posted on this page with an updated "Last Updated" date. We encourage you to review this page regularly.
Contact Our Archive
If you have questions about this privacy policy, wish to exercise your privacy rights, or need assistance with your personal information, please contact us:
📍 3840 Far West Blvd, 215, Austin, Texas 78731, United States
For general inquiries or order support, please email archive@echoandink.shop.
By using Echo & Ink's website, you acknowledge that you have read and understood this privacy policy and agree to its terms.